Dear friends and customers,
It is with great sadness that we announce we must close our order list and are unable to offer any pickguard for sale at this present time.
The cost of doing business via Paypal is simply untenatable at this current time.
Despite our terms being made clear that shipping is Free Of Board 3 times before purchasing, we find ourselves on the end of several claims.
On the rare occasions (twice) when pickguards have been damaged, paypal has not ruled in favour of Tortis Pickguards despite acknowledging that our terms are clear and reasonable.
Plus, paypal are not regulated by any financial authority, which leaves us with no recourse.
Combined the escalating cost of pickguards, paypal fees, frozen funds and the lengthy process, this has a major effect for our small firm.
Hence, with immediate effect, we are no longer accepting further orders or offering pickguards for sale until we can source for a fairer payment system.